Systems monitored 24/7 Remote support 1.855.316.7233
Empire Consultants Book a coffee convo

AI and automation

AI that earns its keep.
No science projects.

Automation that runs end to end, governed by written policy.

We build AI that does real work: systems that run from purchase order to invoice, cut alert noise to what matters, and learn from your own data. Then we put guardrails around it so it stays safe.

Agent runDemo

The jobEvery Monday, pull last week’s invoices from the inbox, match them to purchase orders and post them to accounting.

  1. Reading the shared inbox: 214 new emails
  2. Found 37 invoices in 3 different formats
  3. Matched 35 to purchase orders
  4. 2 didn’t match. Sent to a person for review
A person approves the exceptionsEvery step loggedYour data stays yours

Illustration of how it works. Not live data.

Built on your own dataWritten AI security policiesHuman judgment where it countsNo jobs cut to get there

AI in action

Three real automations. Pick one.

A purchase order becomes an invoice. Nobody touches it.

  1. 1A purchase order arrives by email.
  2. 2AI saves it to the right company folder.
  3. 3It's named from its own data.
  4. 4It becomes an invoice in the billing system.
  5. 5Everything runs under written AI security policies.
ResultNo manual steps, end to end.

What we do

From first policy to running agents.

AI readiness and strategyFind where AI pays off first, and where it doesn't, before you spend.
AI use policy and governanceWritten rules your people will follow, with the safe tools switched on and the risky ones blocked.
Workflow automation and agentsEnd-to-end processes that run on their own, with people in the loop where judgment matters.
AI for IT operationsAlert noise cut to what matters, with smarter routing and faster ticket resolution.
A knowledge base your AI learns fromYour docs, FAQs, vendor manuals and ticket history in one place the AI works from.
Data and analyticsMicrosoft Fabric data lakes, Power BI reporting and live operations dashboards.

Two ways to own it

AI is a system. It needs looking after.

BUILD AND HAND OVER

We build it. Your team runs it.

We design and build the automation, document it, and train your people to run and update it themselves.

FULLY MANAGED AI

We build it, run it and manage it.

Hands off for you. We monitor it, update it and improve it, the same way we manage the rest of your IT.

Guardrails first

Then go faster.

  1. STEP 1FindFind out which AI tools your people already use.
  2. STEP 2WriteWrite a policy they'll actually follow.
  3. STEP 3SwitchSwitch on the safe tools and block the risky ones.
  4. STEP 4AutomateAutomate the work that pays off first.

Questions

What people ask about AI.

Not the way we do it. On one project we cut thousands of daily alerts to single digits without cutting a single job. The team got time back for real problems.

Where would AI pay off first for you?

Tell us the process that eats the most hours. We'll show you what it would take to automate it.

Book a coffee convo